1. Introduction
ToolHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, contact details when you register an account
- Usage Data: Information about how you interact with our services
- Technical Data: IP address, browser type, device information
- Cookies: Small data files stored on your device (see our Cookie Policy)
- User Content: Files or data you upload for processing (not stored permanently)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you for customer service and updates
- Prevent fraud and enhance security
- Comply with legal obligations
4. Data Processing and Storage
For tools that process user-uploaded content:
- Files are processed in memory and not permanently stored
- Processing occurs on our secure servers
- Files are automatically deleted after processing
- We implement industry-standard security measures
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Third parties in connection with a business transaction
We require all third parties to respect your privacy and protect your data.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit
- Regular security assessments
- Access controls and authentication
- Secure server infrastructure
7. Your Data Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent (where applicable)
To exercise these rights, please contact us at privacy@toolhub.com.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze service usage
- Improve our services
You can control cookies through your browser settings. See our Cookie Policy for details.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside your jurisdiction. We ensure appropriate safeguards are in place for these transfers.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
For questions about this Privacy Policy, please contact us at:
ToolHub Privacy Officer
privacy@toolhub.com
Mumbai, India